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Privacy Policy
Effective date: May 13, 2026
1. Who we are
Grand Central Growth ("Grand Central Growth," "we," "us," or "our") is operated by Grand Central Growth LLC, a Florida limited liability company. Our principal place of business is in Florida. This policy explains what personal information we collect when you visit grandcentralgrowth.com (the "Site"), download our resources, book a call with us, or become a client.
If you have questions about this policy, email privacy@grandcentralgrowth.com.
2. What we collect
We collect three kinds of information.
Information you give us directly.
- Name, business name, email address, phone number, and website URL when you book a call, request a quote, download the playbook, or subscribe to the newsletter.
- Billing information (handled by our payment processor) if you become a paying client.
- Anything you tell us during a sales conversation, audit, or onboarding.
Information we collect automatically.
- Site usage data: pages visited, time on page, referring URL, browser type, device type, approximate location derived from IP address.
- Cookies and similar tracking technologies (see Section 5).
Information from third parties.
- We use call tracking on certain phone numbers. When you call a tracked number, we collect the calling number, call duration, and (where lawfully permitted) a recording or transcript of the call. Where required by law, we disclose this at the start of the call. Florida is a two-party consent state.
- We may receive enrichment data (job title, company size, public LinkedIn profile information) from data providers we use for outreach research.
3. How we use it
We use your information to:
- Respond to your inquiry, send the resource you requested, and book your call.
- Deliver our services if you become a client (manage ad accounts, configure your CRM, set up AI receptionist services, send reports, etc.).
- Send marketing emails about our services and content. You can unsubscribe at any time.
- Improve the Site, our services, and our marketing.
- Comply with legal obligations and enforce our agreements.
We do not sell your personal information. We do not share it with third parties for their independent marketing purposes.
4. Who we share it with
We share information only with vendors who help us run the business, and only as needed for them to do their job. These include:
- Beehiiv — newsletter delivery.
- GoHighLevel — CRM and workflow automation for client engagements.
- CallRail — call tracking and recording on certain phone numbers.
- Calendly or Cal.com — booking and scheduling.
- Stripe — payment processing.
- Google (Workspace, Analytics, Ads) — email, Site analytics, ad campaigns.
- Meta (Facebook, Instagram) — ad campaigns and conversion tracking.
- Avoca AI or Goodcall — AI receptionist services we resell to clients.
- QuickBooks — accounting.
- LinkedIn Sales Navigator and Apify — outreach research.
- Loom and Slack — internal operations and client communication.
Each of these vendors has its own privacy policy. We require them to handle your information consistent with applicable law.
We may also share information when required by law, in response to a valid legal request, to enforce our agreements, or to protect the rights, property, or safety of Grand Central Growth, our clients, or others.
If we are involved in a merger, acquisition, or sale of assets, your information may transfer with the business.
5. Cookies and tracking
We use cookies and similar technologies on the Site for three purposes:
- Essential. Required to operate the Site (e.g., remember form inputs).
- Analytics. Help us understand how visitors use the Site (Google Analytics).
- Advertising. Let us measure ad performance and show relevant ads on other sites (Meta Pixel, Google Ads conversion tracking, LinkedIn Insight Tag).
You can disable cookies in your browser settings. Some Site features may not work correctly without them. You can opt out of Meta interest-based ads at facebook.com/help and out of Google personalized ads at adssettings.google.com.
6. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your information.
- Opt out of marketing emails (every email has an unsubscribe link).
- Opt out of the "sale" or "sharing" of your information for cross-context behavioral advertising, where that concept applies (California, Virginia, Colorado, Connecticut, Utah, and other state laws).
- Request a portable copy of your information.
To exercise any of these rights, email privacy@grandcentralgrowth.com. We will respond within the timeframe required by applicable law.
7. Data retention
We keep your information for as long as we need it to provide our services and for legitimate business purposes (responding to inquiries, fulfilling legal obligations, resolving disputes, enforcing agreements). When we no longer need it, we delete or anonymize it.
Specifically:
- Marketing list subscribers: until you unsubscribe, plus a short suppression period.
- Prospects who never become clients: typically 24 months from last interaction.
- Clients: for the duration of the engagement plus the period required by tax and accounting law.
8. Security
We use commercially reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure. We cannot guarantee absolute security.
9. International users
The Site is hosted and operated in the United States. If you access it from outside the United States, your information will be transferred to, processed, and stored in the United States, which may have different privacy laws than your jurisdiction.
10. Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. When we do, we will change the "effective date" at the top of this page. Material changes will be communicated by email to active clients and newsletter subscribers, or by a notice on the Site.
12. Contact
Grand Central Growth LLC
Florida, United States
privacy@grandcentralgrowth.com